We followed IBM Design Sprint Process. IBM helped us in discovery and design sprints while the development sprints are being done by my team at Virtusa.
The Discovery phase was done by 3 multidisciplinary groups - shop, apply and track. The design sprints were weekly with me as the only designer to help 3 three teams.
Fast and Intense Design Sprints over 3 to 4 months.
Discovery followed by delivery
Our team had to focus on this persona provided by marketing.